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Acceptable Use Policy

Effective Date: July 12, 2026

1. AI-Extracted Data Accuracy

Treker uses artificial intelligence to extract data from uploaded documents including leases, rent rolls, offering memoranda, and other commercial real estate files. While we strive for accuracy, AI-extracted data is provided for reference only. You are responsible for verifying all extracted data against the original source documents before relying on it for business decisions, negotiations, financial reporting, or legal matters. Treker does not guarantee the accuracy, completeness, or reliability of AI-extracted data.

2. Document Authorization

You represent and warrant that you have the legal right and authorization to upload, process, and store any documents you submit to the Service. You must not upload documents that you do not have permission to access, that are subject to confidentiality agreements prohibiting third-party processing, or that contain information you are legally restricted from sharing. You are solely responsible for ensuring compliance with any confidentiality obligations related to the documents you upload.

3. Third-Party AI Processing

Documents uploaded to Treker are processed using third-party AI services, including Anthropic's Claude API, for classification and data extraction. By uploading documents, you acknowledge and consent to document content being transmitted to and processed by these third-party AI services. Anthropic's data usage policies govern their handling of this content. Treker does not use your document content to train AI models. For more information, refer to our Privacy Policy.

4. Account Security

You are responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or access tokens with any unauthorized person. You must not allow others to access the Service through your account. You are responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

5. Prohibited Uses

You agree not to:

  • Attempt to reverse-engineer, decompile, or extract the underlying AI models, prompts, or algorithms used by the Service
  • Use automated tools, bots, or scrapers to access, collect, or extract data from the Service beyond normal use
  • Upload malicious files, malware, or content designed to disrupt or compromise the Service
  • Use the Service to violate any applicable law, regulation, or third-party rights
  • Resell, redistribute, or sublicense access to the Service without written permission from Treker
  • Circumvent or attempt to circumvent usage limits, access controls, or security measures

6. Usage Monitoring

Treker collects usage analytics including pages visited, time spent on the platform, documents uploaded, and feature usage. This data is used to improve the Service, provide support, and ensure compliance with these policies. For details, see our Privacy Policy.

7. Enforcement

Violations of this Acceptable Use Policy may result in account suspension or termination at Treker's sole discretion. We reserve the right to investigate suspected violations and take appropriate action, including removing content or restricting access.

8. Changes to This Policy

We may update this Acceptable Use Policy from time to time. When we make material changes, we will notify you by requiring re-acceptance through the platform. Continued use after changes constitutes acceptance of the updated policy.

Contact

TREKER.AI LLC
Email: support@treker.io